An IDES agent will provide you with a “Request for Replacement Check and Check Tracer” form, and instructions to request the replacement check. To be sure your payment is received on time, allow 7 - 10 business days before your due date. Welcome to the Key2Business Resource Page, please see the below helpful guides and material that will help you manage your Commercial Card program with KeyBank. Make payments online, over the phone, by mail, or in person. This can vary depending on your mail. If you need a replacement check, please call IDES at 80. KeyBank makes it easy to pay your credit card. Please allow enough time for the check to arrive in the mail to you after you certify for benefits. What should I do if I don’t receive my check in the mail or I need a replacement check? It is strongly recommended that you select direct deposit as your payment method instead of paper check. Open Key Smart Checking, Key Advantage Checking, Key Privilege Checking or Key Privilege Select Checking account online using the offer link and code ONAS0523. Paper checks will be sent to the address included in your account. If I don’t select my payment method, what will happen?īy default, you will receive your benefits via paper check, mailed to you via the USPS. Translated Guide: Spanish, Polish, Arabic, Hindi, Tagalog, Standardized Chinese View the Direct Deposit Guide for step-by-step instructions. Please allow up to 24 hours after you enroll for your account information to update. To make sure we’re giving you the best service, your chat may be recorded. How do I select direct deposit as my payment method?Īfter establishing an ILogin account, you can set up direct deposit through your IDES account. Want to talk to someone Please wait while we connect you to an agent. Any benefits that were put on the debit card prior to Decemwill still be available to you through the normal process of using the debit card, until the debit card expires. Your check will be mailed to you via USPS. Starting December 27, 2021, your benefits will be sent to you via a paper check and will not be put on the KeyBank debit card. I currently receive benefits through a KeyBank debit card. If you currently receive benefits through direct deposit, your benefit payment process will not change. I currently receive benefits through direct deposit.
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